Moment Echo Terms of Use

Version: 2026-10-18

These terms apply to Moment Echo and its AI services, operated in Canada by Feng Gao under the Breeze Works name. Contact: [email protected].

Conditions for using AI

AI is optional. In app versions that provide the consent controls, before using AI you must select the single checkbox on the AI notice screen to accept these terms and the privacy policy and consent to AI data processing and international transfers. The box is not preselected. AI remains disabled if you have not consented or have withdrawn.

Declining or withdrawing affects the AI features that require this processing. You can continue manually recording, viewing and editing local entries, and existing entries are not deleted. Purchasing Plus or Pro, accepting store terms, granting microphone permission or enabling usage statistics does not grant AI consent.

Review, withdraw or renew your choices under More → AI Features. Withdrawal stops new AI requests and attempts to cancel requests still in progress. It cannot recall data already sent or undo completed processing. For server-side deletion, use the request methods in the privacy policy.

If an older app version does not provide these controls, upgrade before using AI. Until then, do not use AI if you do not want content sent to the server or providers. Updating these web terms does not add technical controls to older app versions.

Data processing and providers

AI requests pass through our backend in Canada and AI Gateway. Necessary content is sent to the specifically disclosed providers used for the service, including OpenAI, Anthropic (Claude) and Google (Gemini). Audio transcription and text generation may use different providers, and processing may take place outside Canada. See the privacy policy for data categories, purposes, recipients, retention and rights.

From the public launch of AI features in version 1.5.0, we commit to retaining AI text, audio recordings, transcripts and generated results on our own servers and AI Gateway for no longer than 24 hours for service monitoring, security and troubleshooting, with human access limited to authorized personnel in security roles on a need-to-know basis. Upstream providers have separate retention rules, and metadata such as device identifiers, purchase records, quotas and usage statistics has separate retention periods; the privacy policy provides the details.

Consent covers the disclosed processing, not every possible future provider. A new provider or a change requiring renewed consent must be disclosed before the relevant consent is obtained again. Consent to international transfers does not replace the service provider's legal obligations concerning contracts, assessments or other safeguards.

Only submit content you are entitled to process. Do not submit passwords, payment credentials, identity document numbers or confidential information about others. Processing sensitive information, such as health, financial account or movement information, or children's information requires the applicable legal conditions to be met first. Ordinary AI consent is not blanket authorization for all sensitive processing.

Lawful use and service restrictions

When using AI, you must comply with the local laws that apply to you and other applicable laws, as well as the policies applicable to the AI provider and service actually used. These include OpenAI Usage Policies, Anthropic Usage Policy, and Google Generative AI Prohibited Use Policy. Do not use the service for unlawful activity, to infringe others' rights, or to circumvent provider safeguards.

If these requirements are violated, or to address abuse, security risks, legal requirements or applicable provider restrictions, the operator, Feng Gao, may limit, suspend or terminate the relevant AI services. These measures concern AI access; they do not restrict manual recording, viewing or editing on your device and do not authorize deletion of your local records. Your statutory consumer rights remain protected.

Check AI results

AI may mishear, omit or generate incorrect information, including dates, places, reminders, amounts and web search results. Review and correct results before saving or relying on them. AI output is not professional medical, legal or financial advice and should not be used for significant decisions requiring professional judgment.

Your input and records remain yours or the original rights holder's. We process this content only to provide the recording features you request and keep necessary AI call records to check usage, protect service security and diagnose failures. We do not use this content to train AI models. Upstream providers handle data under the actual services, agreements and configurations described in the privacy policy. AI output may resemble output supplied to others; originality and accuracy are not guaranteed.

Subscriptions, availability and local data

AI access requires an active Plus or Pro subscription as well as AI consent. Plus and Pro are monthly subscriptions. Paid features, prices, quotas, renewal and refunds are governed by the information shown at purchase and the relevant app store rules. Withdrawing AI consent does not automatically cancel a store subscription. Manage subscriptions through the purchase channel. These terms do not restrict statutory refund or consumer rights.

AI features and the Plus and Pro subscriptions are not offered in the China mainland App Store storefront (CHN). Availability follows the country or region of your App Store account, as reported by StoreKit, rather than your app language or GPS location. Manual recording, viewing and editing remain available. If the storefront cannot be determined, AI remains unavailable until it can be confirmed.

AI depends on connectivity, service quotas and upstream providers and may be temporarily unavailable. Restricting or stopping AI does not delete local records. Use the app's backup features as needed. Third-party sync, backup, map and other services also operate under their own terms.

Changes and contact

New terms will carry a version. Changes to AI processing that require renewed consent will be disclosed before you continue using the affected AI services. These terms do not exclude mandatory legal rights; applicable app store licence terms continue to apply.

For questions about these terms, AI services or privacy rights, contact Feng Gao, operating as Breeze Works, at [email protected]. You can also use the data deletion request page.